Get the most out of your digital channels

At Zentity we aim at giving your customers the best digital customer experience possible. Our Digital Accelerator Platform let’s you reach completely new levels of efficiency and attractiveness of all your channels.
Your channels – digital or not – can become one. Flexibly design and manage your digital customers journeys in all your channels from one place.

Our solutions
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Zentity is frequently featured in the Gartner “Market Guide for Open Unified Digital Banking Platforms” as one of the best globally emerging vendors since 2016.

Trusted by the world's best companies

Being digital means providing all fully personalized Customer Journeys digitally - omnichannel and in real‑time

A perfect digital experience requires your customer journeys to be personalized and consistent throughout all your channels. Its foundation is an all-Digital architecture allowing you to flexibly design and update these journeys , gather customer insight and to be independent from your legacy architecture.

Our Digital Accelerator Platform turns your architecture into an all digital architecture. It provides all your digital channels with consistent customer journeys and features. It allows you to flexibly integrate new features such as one digital identity for all your channels, personalized communication profiles, AI Bots, 3rd party products and many more at an unparalleled speed.

Agile Digital
Architecture

  • Flexible state of the art unified front-ends
  • Microservice based middle layer
  • Centralized business logic for fast service and process development

Multichannel customer communication

  • Multi channel Messaging per customer preference
  • Automated messaging capabilities for marketing messages
  • AI-Bots to support increasing digital customer interactions

Extensive Know Your Customer capabilities

  • Identity and Access Management across all channels
  • Strong, machine learning based data analytics engines
  • Flexible loyalty system across all digital channels

Zentity Digital Accelerator Platform gives you full flexibility in your unified digital channels

Whether you have existing or planning to launch new digital channels the Digital Accelerator Platform will ensure that you utilize your digital presence most efficiently. The platform allows for seamless integration of all our experience enhancing products as well as third party services.

Our solutions

Industry solutions

Our Digital Accelerator Platform is also the base for our highly developed industry solutions

Due to it’s open and flexible architecture the Zentity Digital Accelerator Platform can create value in any industry with digital ambitions which lead us to design 3 specific industry solutions.
Our industry solutions have been created throughout numerous implementations and come with standard customisable processes and back-end/core system connectors.

Digital
Banking

Whether you are starting your digital banking on a green field, refreshing your existing options or want to integrate and simplify your existing digital channels, with more than 50 implementations Zentity Digital Banking provides you with a fast deployable and complete solution.

Digital
Telco

Our Digital Telco solution provides you with a platform that allows you to start or convert your customer facing activities and journeys into fully digital experiences. It gives your customers the possibility to digitally interact for all matters with you and at the same time shape their customer journeys according to their preferences.

Oil & Gas
distribution

Our Gas & Oil solution significantly improves the customer experience when interacting with you at your service points. Whether it is to just “pay at the pump”, send focussed marketing messages, collect & redeem loyalty rewards, book & pay your car wash or conveniently charge your electric car our solution has you covered.

Our expertise implemented

Private Banking App — Rated #2 Globally
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Group wide roll-out of mobile banking for Addiko Group
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Full flexibility and seamless integration are the key for a modern Loyalty Program
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The first open Super App platform for Škoda customers
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Our works

We make it happen.
Fast and secure.

Ready to use digital platform

We use a fully customizable modular platform at the core of our solution. This allows us to integrate proven business functionalities to your needs swiftly.

Simplify your digital channels

Our unique architecture removes the complexity from your existing digital channels by centralizing your business logic. It standardizes the access to your core business systems allowing you to manage all of your digital channels more flexibly.

Deeper experience than anyone

Since the very beginning, we have been purely focused on digital channels. This allows us to share with you what works, avoiding what does not, and bring proven processes to the table.

Highly skilled and motivated team supported by ISO certified processes

Zentity employs the largest and ISO certified “digital only” team in the region.

Custom
solutions

Besides our wide product range we also have a team that can build solutions from scratch for you

Let's talk about your digital future

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